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Frequently asked questions
Online Banking interactive tutorials
Step-by-step tutorials to help you use Online Banking.
TD Bank app interactive tutorials
Step-by-step tutorials to help you use the TD Bank app.
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Accounts, Rates and Fees
Frequently asked questions
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What is the best way to refer a friend to open a TD Bank personal checking account?
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What are your fees for your personal checking, savings or money market accounts?
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How can I find out the terms of my personal deposit account(s)?
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Will I be charged a fee if I use my TD Bank Visa® Debit Card at a non-TD ATM in the U.S. or abroad?
Interactive tutorial
A step-by-step tutorial to help you open an account online.
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Managing My Accounts
Frequently asked questions
Interactive tutorial
A step-by-step tutorial to help you use the TD Bank app.
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Account Activity, Transactions and Balances
Frequently asked questions
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When will a TD Bank Visa® Debit Card transaction show up on my account balance?
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How do you determine my available balance of my checking account?
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What is the difference between a Pending Transaction and a Posted Transaction?
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What is the difference between TD Bank Visa® Debit Card purchases and credit card purchases?
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Understanding your available balance
Your available balance is the amount of money in your account you can use without incurring an overdraft charge.
The fastest ways to find out your available balance:
Log in to the TD Bank app.
Call 1-888-751-9000 to use our automated telephone service.
Transaction Disputes
Frequently asked questions
Interactive tutorials
Step-by-step tutorials to help you use online and mobile banking.
Account Statements and Notices
Frequently asked questions
Interactive tutorials
Step-by-step tutorials to help you use online and mobile banking.
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Using My Cards
Frequently asked questions
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When will I receive a replacement card for my expiring debit or ATM card?
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Do I have to activate my TD Bank Visa® Debit Card before I use it?
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How much cash can I withdraw using my TD Bank Visa® Debit or ATM Card?
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How can I check the available balance on my TD Bank Visa® Gift Card?
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How do I set up my TD Bank Visa® Debit and Credit Cards in Apple Pay?
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How do I set up my TD Bank Visa® Credit and Debit Cards in Google Pay?
Credit card video tutorials
Step-by-step tutorials to help you use your credit cards.
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Damaged, Lost or Stolen Cards
Frequently asked questions
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How do I report and replace a damaged, lost or stolen TD Bank Visa® Debit or ATM Card?
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What if I temporarily misplace my TD Bank Visa® Debit or ATM Card?
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How long does it take to replace my lost or damaged TD Bank Debit card?
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How do I quickly replace my damaged, lost or stolen TD Bank Visa Debit card?
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What should I do if I think my TD Bank Credit Card is being used fraudulently?
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How does the Lock Card feature work for TD Bank Credit Cards?
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What should I do if my TD Bank Visa® Gift Card is lost or stolen?
Interactive tutorials
Step-by-step tutorials to help you manage your cards in online and mobile banking.
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Send Money with Zelle®
Frequently asked questions
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How can I use Send Money with Zelle® to pay someone from my TD Bank account?
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How do I sign up for Send Money with Zelle®to send money to or receive payments from another person?
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How do I accept an incoming payment with Send Money with Zelle®?
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What kinds of payments or transfers are available in TD Bank Online Banking?
Online Banking interactive tutorials
Step-by-step tutorials to help you use Online Banking.
TD Bank app interactive tutorials
Step-by-step tutorials to help you use the TD Bank app.
Other helpful Send Money with Zelle® resources1
It's easy to enroll for and use Send Money with Zelle® with Online Banking and the TD Bank app.
Explore all the ways you can securely manage your money—including Send Money with Zelle®—with Online Banking and mobile banking with the TD Bank app.
1Send Money with Zelle® is available for most personal checking and money market accounts. To use Send Money with Zelle® you must have an Online Banking profile with a U.S. address, a unique U.S. mobile phone number, and an active unique e-mail address. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. Message and data rates may apply, check with your wireless carrier.
External transfer services are available for most personal checking, money market and savings accounts. To use these services you must have an Online Banking profile with a U.S. address, a unique U.S. phone number, and an active unique e-mail address. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. Internal and external transfers are free.
For more information, read the Terms and Conditions.
U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes. Transaction limitations apply.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Send Money with Zelle® is only available in English in secure Online Banking.
Loans, Rates and Payments
Frequently asked questions
Interactive tutorial
A step-by-step tutorial to help you make your TD loan payment online.
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Mobile Check Deposits
Frequently asked questions
Interactive tutorial
A step-by-step tutorial to help you use the TD Bank app to deposit checks.
Deposit checks 24/7 from your mobile device
It's easy and secure to use TD Bank Mobile Deposit1—just log in to the TD Bank app using a smartphone or tablet with a working camera
1TD Bank Mobile Deposit is available to Customers with an active checking, savings or money market account and using a supported, internet-enabled iOS or Android device with a camera. Other restrictions may apply. Please refer to the Mobile Deposit Addendum